Designed to support daily use of HCMedic
The help center was created to facilitate learning, reduce operational errors and help users work with greater confidence within the platform throughout the workday.
Support
Help center to use HCMedic without trial and error
Guides organized by real tasks: scheduling, patients, electronic health records, documents, finance, roles and settings.
A space organized around real work tasks
Guides are organized by modules and common actions, making it easy to find information quickly and practically without relying on complex technical terms.
Start using HCMedic with greater clarity
From simple tasks to more advanced configurations, the help center lets you move forward step by step and resolve common questions about daily clinical and administrative platform use.
Guide topics
Find the guide for your task
Select the module that matches what you need to do.
Scheduling and appointments
- Create, modify and cancel appointments
- Configure appointment types and hours
- Block schedule for vacations or events
- Best practices to reduce no-shows
Patients and electronic health records
- Create and manage patients
- Record clinical visits correctly
- Proper use of electronic health records
- Quick access to history and progress
Prescriptions and documents
- Issue digital prescriptions
- Save medical documents
- Use available templates
Finance and administration
- Record revenue and expenses
- Basic billing management
- Review financial information
Roles and permissions
- Create users
- Define access by role
- Confidentiality best practices
Can't find what you need?
If the information you're looking for isn't available in the help center, you can reach the HCMedic support team directly via WhatsApp or email.
A resource designed to grow alongside HCMedic
The help center will continue to grow with new guides, tutorials and practical content based on the real needs of physicians, medical centers and administrative teams.
Next step
See HCMedic in action
In the demo we show you how HCMedic adapts to the real workflow of your practice.